Shipping and Delivery Policy

Protobot Skill Leveler LLP

Thank you for choosing Protobot Skill Leveler for your professional training needs. Please read our Shipping and Delivery Policy carefully to understand how we handle the delivery of our services.

Self Study Material:

Delivery Method:

Upon successful payment for our Self Study Material, you will receive a confirmation email with download links to your study materials. These materials will be available in PDF or ZIP format, ensuring easy access and compatibility across devices.

Delivery Time:

The delivery of Self Study Material is instantaneous after the payment confirmation. In case you do not receive the confirmation email or face any issues with the download links, please contact our customer support at info@protobotskillleveler.com.

Trainer-Based Sessions:

Session Allocation:

For Trainer-Based Sessions, a dedicated trainer will be allocated to you once the payment has been successfully processed. Details about your assigned trainer and the schedule for your sessions will be communicated to you via email.

Session Links:

Prior to the commencement of each session, you will receive an email containing the necessary links for accessing the session on platforms such as Zoom or Microsoft Teams. Please ensure to check your registered email regularly for updates.

Delivery Time:

The email with session links will be sent promptly after the payment confirmation. If you encounter any issues or do not receive the communication, kindly reach out to our customer support.

General Information:

All communication regarding shipping and delivery will be sent to the email address provided during the registration process. It is the responsibility of the user to ensure the accuracy of the email address and contact information provided. If you face any challenges with the delivery of our services, please contact our customer support team at info@protobotskillleveler.com.

We appreciate your trust in Protobot Skill Leveler for your professional development journey.